Accessibility Statement

Last updated: March 2026

Our Commitment

Lucy's Wash & Fold is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Measures We've Taken

All images include descriptive alternative text
Color contrast meets WCAG AA minimum ratios
All interactive elements are keyboard navigable
Form fields include clear, associated labels
Skip navigation link provided for screen reader users
Semantic HTML used throughout the site
ARIA labels added to icon-only interactive elements
Animations respect the prefers-reduced-motion media query
Focus indicators are visible on all interactive elements

Known Limitations

We are aware of the following limitations and are working to address them:

Some older PDF documents may not be fully accessible
Third-party embedded content (such as hCaptcha) may have their own accessibility limitations

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Alternative Access

If you are unable to access any content or function on our website, please contact us directly and we will provide the information or service through an alternative method.

Formal Complaints

If you are not satisfied with our response, you may contact the ADA National Network at 1-800-949-4232 for guidance.